Introducing Intelerad’s New Assignment Engine Module

by Helene Gey, Vice-President of Marketing, Intelerad

Today at Intelerad, we’re excited to introduce our new Assignment Engine module. Designed by our Clinical Decision Support group, the Assignment Engine brings automation to two complex tasks – case assignment and worklist prioritization.

To optimize efficiency and radiologist utilization, Intelerad’s Assignment Engine automatically adds pending cases to radiologists’ worklists using a number of real-time variables that are set by the enterprise, including reader availability, subspecialty, workload, location, the relative amount of time and effort required to read the exam, and more. In doing so, the module raises patient care levels by distributing exams to the most qualified radiologist.Are-You-In_web

For radiologists, the module provides automated worklist prioritization to eliminate the time they need between cases to evaluate their caseload and determine which case should be read next.

Ideal for large hospitals, multi-facility imaging providers and teleradiology enterprises, the Assignment Engine’s automated functionality creates balanced caseloads across the enterprise, which drives productivity, provides insight into staffing needs and helps imaging enterprises meet service-level agreements and internal benchmarks for key metrics.

For more information, you can access the press release on our website, or visit our RSNA microsite, where you can also book demos for those attending the conference.

-Helene

A Busy Week at RSNA 2013

by Helene Gey, Vice-President of Marketing, Intelerad

Since Sunday morning when we first opened our booth, there has been a non-stop stream of visitors interested in learning more about our solutions. From answering questions on the spot, to providing demos of our solutions’ capabilities, we’ve kept quite busy, which is something we are thankful for.

Prior to this year’s RSNA, we released a handful of solutions that revolve mainly around three trends: leveraging data to drive performance; workflow automation; and self-service and universal access.

In terms of leveraging data, we launched two analytics tools (Intelerad Analytics and Intelerad Patterns), that will provide a way for organizations to continually improve the way they operate and enhance relationships with their referrer base. In a competitive marketplace, these tools will drive performance and bring further success by allowing radiology groups and departments to accomplish more in a day.

For workflow automation, we enhanced the Image Fusion module in IntelePACS 4.8.1, and have updated our Multi-Method Reporting module to ensure that radiologists are reporting with a preferential workflow, with the ability to leverage voice recognition or InteleDictation, to maximize their productivity. In addition, this latest version of IntelePACS provides further value across an extended imaging chain through the solution’s Technologist Tools in IntelePACS 4.8.1, which gives them a proper worklist, patient alerts so they know when a patient has arrived and can assign them a room, and a notes function to increase communication with radiologists.

Meanwhile, for front office staff, we have updated InteleRIS with a Mammo Reporting Module to drive their productivity. In the New Year, we will take this a step further by adding a Scheduling Portal to InteleRIS that will enable self-service for patients and referring physicians. We provided demos of the Scheduling Portal this past week in an effort to gather feedback, and were quite happy with the positive response we received.

As I sign off, I’d like to say thank you to everyone who took the time to visit the Intelerad booth at RSNA. We greatly enjoyed having the opportunity to speaking with you and look forward to further conversations with you all after we return home.

– Helene

  

Counting down the days until RSNA 2013

by Helene Gey, Vice-President of Marketing, Intelerad

It’s been an eventful autumn at Intelerad®, from the announcement of new customers, such as Radisphere and U.S. Veterans Affairs National Teleradiology Program, to the launch of new solutions and key updates to our RIS and PACS. With RSNA now just days away, we’re eager to arrive in Chicago to meet with existing and prospective customers to demonstrate the value of our offerings.

For this year’s event, Intelerad will be located at booth 2165 in Hall A of the event center’s South Building. As you may have seen on our RSNA microsite, we have a completely redesigned booth. As in past years, this year we will be providing demos on all of our existing solutions, and providing previews of those that we announced this past fall. This includes:

  • Intelerad Analytics™, which helps optimize performance across the organization by providing comprehensive, real-time metrics to business managers, chief radiologists and operational support staff, to ensure compliance with SLAs and that your organization’s resources are fully leveraged.
  • IntelePACS® 481, which offers enhanced Image Fusion capabilities, an updated Multi-Method Reporting™ module, and new Technologist tools.
  • InteleConnect® Patterns, which provides radiology organizations with geographic, behavioral and acquisition data from their InteleConnect® Referring Physicians Portal.
  • InteleRIS™ 8.224, which features a new optional Mammo Reporting Module, enhanced scheduling, a complete-and-hold function for technologists, patient-signed outside prior requests, and the ability to import PDF reports from outside systems via HL7. Intelerad will also preview the Scheduling Portal for Patients and Referring Physicians, which will be available in future versions of InteleRIS.

If you’re interested in booking a demo of one of our solutions at RSNA 2013, please visit our RSNA 2013 microsite or stop by at the show.

As with past years, we’re looking forward to using our time at RSNA as an opportunity to meet with our customers to discuss how they’re using our solutions and take in any feedback that they may have to offer. To show our gratitude as their solution provider, this year we’ll be hosting a private customer night at the Art Institute of Chicago. A fantastic venue, the setting will provide our customers with the chance to interact in a social environment and take in the museum’s impressionism gallery, which is quite impressive.

Last, but not least, at the customer night, we will have the editorial staff from Radiology Business Journal on-hand to announce the Radiology 100, which recognizes the 100 largest private practices in the nation. In past years, we’ve had a number of customers who have been named to this list, and we anticipate that this will be the case this year as well.

As I sign off, I’d like to wish you safe travels to and from Chicago, and a great show.

-Helene

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RadVoice adds new content to drive radiologists’ personal performance

By Helene Gey, Vice-President of Marketing, Intelerad

At Intelerad, we’re always working hard to improve our customers’ user experience. For the most part, this is accomplished by adding new features and functionality to our software. However, we also feel it’s important for the end user to understand exactly how to leverage them so they can benefit immediately.

RadVoice-Logo Intelerad radiology solution PACS

This is part of the reason we launched RadVoice last year – to help familiarize the radiologists who use our solutions with all of the capabilities that can make their lives easier and allow them to accomplish more in a work day. This is accomplished through video demonstrations provided by our product specialists, as well as short tips and tricks videos for radiologists with some longer demos to provide a more complete overview.

With RadVoice, we also wanted to develop a site where radiologists could access information that is valuable to them. As such, we are now providing daily news for each subspecialty, as well as one article and one column each month from the Journal of the American College of Radiology. This month’s entries are:

  • The New Residency Curriculum: Professionalism, Patient Safety, and More

  • What’s Brewing: How Interventional Radiologists Can Learn From the Reinvention of Starbucks

You can view these articles by visiting RadVoice at www.radvoice.intelerad.com.

I hope you enjoy these articles, as well as the rest of the content we have on RadVoice. In the coming weeks, we’ll be adding even more content and opening the Forums to encourage conversation between radiologists. If you’d like to contribute content to the site, you can contact Paul Atkinson (paul.atkinson@intelerad.com) for more details on how to do this. If you’re an Intelerad customer, be sure to register for the site to access the Intelerad Users section so you can get the most out of the solutions you use!

-Helene Gey

 

Staying ahead of the curve

by Helene Gey, Vice-President of Marketing, Intelerad

As a solution provider, it’s rewarding when tech-savvy individuals and organizations recognize the value of your offerings and select them to help boost their performance. Being in regular contact with these customers, it’s always interesting to hear why they selected our solutions and how they’ve affected performance across the enterprise.

Intelerad facilitates growth and expansion

Over the past month or so, I’ve been in contact with a particular customer who has been a using our solutions for the past eight years (there will be a case study shortly with more details, but I was inspired by the conversation and wanted to share some of what we discussed). The radiology group itself had actually started in Western Australia about 15 years ago, which was followed by the opening of locations in the UK and Ireland. Their growth has been remarkable, having grown to over 100 radiologists on contract.

Having deployed our IntelePACS across their international network, the organization has benefitted a great deal from our solutions’ ease of use, as well as their performance over geographically-distributed locations. In fact, by combining these two things, they’ve been able to open up new offices in little time, helping them to grow faster and respond better to the needs of their customers.

 

With a number of teleradiologists on board, our customer has also expressed satisfaction from our solution’s ability to quickly transfer images across locations. This helps get images into radiologists hands quickly and also facilitates remote collaboration and peer review when a second opinion is requested.

Rapid image transfer also plays an important role when patients are transferred from local clinics to hospitals. As the patient is physically transferred, the images and reports are made available to the hospital prior to the patient’s arrival. This eliminates the need to conduct a repeat exam, which is considered a clinical incident in the UK.

The conversations have served as a reminder that keen adopters of technology within radiology will always remain ahead of the curve; providing superior service for their healthcare partners in hospitals, private and community medical centers, which ultimately leads to better patient care. It’s a thought that inspires to continue developing innovative solutions.

– Helene Gey

 

Achieving Interoperability Between Radiology Systems

By Helene Gey, Vice-President of Marketing, Intelerad

Since HIMSS took place a few weeks back in New Orleans, there has been a great deal of discussion about interoperability and the role it plays in HIT. In terms of radiology systems, interoperability is still in its nascent form, however, it is already proving to be of unquestionable value.

Interoperability, as defined by ISO/IEC 2382-01,  makes one capable to communicate, execute programs, or transfer data among various functional units in a manner that requires the user to have little or no knowledge of the unique characteristics of those units. An example of this would be a radiologist at an imaging center using a single interface to read studies that are stored across a host of PACS, built by different vendors and located within a number of different facilities.

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Intelerad is regarded as a pioneer in interoperable radiology solutions, due to the release of InteleOne.

In other words, unified access to information stored in disparate PACS, RIS and EMR systems.

In an increasingly demanding market, this provides a distinct competitive advantage: for imaging enterprises, it facilitates the recruitment of new customers, as such solutions are generally able to index and access studies in other systems, alleviating the complications associated with accessing disparate systems and makes them easy to read for. In certain cases, we’ve seen this result in substantial growth at a time when imaging centers were seeing an overall decline in business.

Interoperability also provides tremendous value to individual radiologists as it positively influences the way they work.  Primarily, radiologists are able to greatly decrease the time needed access the studies (or other information) they need, which allows them to increase the speed at which they turnaround studies.

To further increase radiologists’ productivity, interoperable solutions also provide a consistent reading station and workflow, so they are always working with an interface that they are both familiar and comfortable with. Furthermore, having the ability to access customer’s systems provides them with a more complete view of patients’ priors, and other relevant medical data, thus improving the quality of care they provide.

With a plethora of systems flooding the market, and mergers and acquisitions happening at an increased frequency, solutions that provide interoperability between image management systems are becoming more of a necessity. In fact, some would suggest that given the nature of the industry, that it’s quickly becoming a standard.

Intelerad is regarded as a pioneer in interoperability for radiology solutions due to their InteleOne solution, which streamlines medical imaging workflows from disparate PACS, HIS, RIS into a unified reading solution, with one common viewer and worklist, providing seamless access to all studies, including priors, regardless of location. You can learn more about this solution by clicking on the link below. You can obtain a copy of the KLAS Innovation Review on InteleOne by clicking here.

If you have any questions or comments about interoperability, please don’t hesitate to use the text box below.

-Helene Gey

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