by Paul Atkinson, Marketing Community Manager, Intelerad
Every year at Intelerad, we host a number of courses for PACS administrators to ensure they are getting the most out of our systems and solutions. Having sat in on these courses in the past, I’ve had the chance to meet and interact with IT staff from our global customer base, who often have interesting things to say regarding how their organization is benefiting from their IntelePACS® deployment.
During a recent visit to ProScan Imaging in Cincinnati, Ohio, I had the opportunity to sit down with their Director of IT, Anthony Gress, to discuss the role that IntelePACS plays within their organization. One of the largest private teleradiology organizations in the world, ProScan reads 350,000 studies per year and yields an astounding 99.7% patient satisfaction rate. On top of that they also collect and assess medical images for clinical research trials.
Having previously served as their PACS administrator, Anthony has a wealth of experience working with our solutions and had a number of interesting things to share about his working relationship with Intelerad, as well as his use of IntelePACS. Below is the first part of my interview with Anthony, who shares his thoughts on a number of items, including:
- His experience as an Intelerad customer
- IntelePACS’ performance across multiple sites and its ease of set-up
- The effectiveness of IntelePACS for remote reading
- The system features that he uses most
In the upcoming weeks, I’ll post part two of my interview with Anthony. In the meantime, if you’re interested in reading Intelerad’s ProScan case study, it’s available here.