Intelerad Insider

Boosting Performance in a Nationally-Distributed Enterprise

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by Paul Atkinson, Marketing Community Manager, Intelerad

Intelerad’s web-based architecture has long been known for enabling high performance in complex environments – from hospitals to large multi-site radiology enterprises and teleradiology groups.

In 2013, NationalRad, a leading subspecialty diagnostic radiology practice located in south Florida, deployed IntelePACS® across their nationwide network of radiologists. In doing so, their team was equipped with an intuitive, industry-leading viewer in InteleViewer™, with rapid access to patient images and information.Chrome Legacy Window 2262015 14610 PM

Last week, we published a case study in which NationalRad’s COO Karen Jodat and Director of IT Ben Gustman discuss the difference that Intelerad has made to their enterprise, which interprets over 100,000 subspecialty exams each year for approximately 125 clients.

In addition to discussing the benefits of system stability, a vastly improved workflow, and Intelerad’s referring physician’s portal, Mr. Gustman describes the positive experience of working with Intelerad’s team.

“At Intelerad, the people, and how they handle things, has really made a difference for us,” said Gustman. “On top of that, the software’s very intuitive. We got trained on the software, but it really didn’t require a whole lot of training. It just made sense right from the beginning.”

To read more, visit the case studies section of our website.

Written by atkinsonintelerad

March 2, 2015 at 11:38 am

Celebrating Intelerad’s first 15 years

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by Randall Oka, President and CEO, Intelerad

This month marks Intelerad’s 15th anniversary as a company – a significant milestone which we’re all quite proud of.

For those unaware of our company’s history, Intelerad was founded by our CTO Chris Henri, CIO Robert Cox and Chief Engineer Rick Rubin. The three of them were the core team behind a couple of Canada’s earliest large-scale PACS deployments, which took place at the two largest university teaching institutions in Montreal and Toronto in the mid-to-late 90s. I joined the team shortly after they made the decision to move to the private sector.bonhomme

A lot has changed since our first days as a company. When Intelerad first opened in January 2000, it was made up of a small team of five, based in Montreal and intent on making a difference in the world of medical imaging. Today, we’re a multi-national enterprise with nearly 275 employees, based in North America, Oceania and the UK, with a proven track record of developing innovative solutions and providing industry-leading support.

In terms of our customer base, we’ve partnered with leading medical imaging providers around the world, across all market segments. This includes large public and private hospitals, innovative ambulatory providers and massive teleradiology organizations, such as the U.S. Department of Veterans Affairs’ National Teleradiology Program.

Developing long-term relationships with our customer base has allowed us to work in a collaborative manner to ensure their needs are always met. In fact, customer influence has played a role in the the development of Intelerad solutions that users enjoy and depend on each day.

While it’s nice to reflect on our achievements of the past 15 years, there is still a lot of work to do and we are by no means getting comfortable. In an industry that is constantly changing, now more than ever we need to ensure that we are developing the best solutions possible, so our customers can continue to thrive and deliver the highest quality patient care. We look forward to the challenge, and to serving our customers in the years to come.

-Randall

Written by randalloka

January 15, 2015 at 11:05 am

Using Multi-Method Reporting to Drive Productivity

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By Paul Atkinson, Marketing Community Manager, Intelerad

Last month, we launched the new version of Intelerad.com. On top of giving our website a fresh new look that is both responsive and easy to navigate, we re-categorized our solutions into five sections: Image and Workflow Management, Offsite Reading and Reporting, Enterprise Viewing, Performance and Quality Suite, and Multi-Method Reporting.

The last item on that list, Multi-Method Reporting, or MMR, refers to radiologists’ reporting environment and our solution of the same name, which blends dictation, speech recognition and structured reports together into a single, streamlined interface and workflow.monitor

Customers who have deployed MMR have had some great success using the solution. For example, Carolina Regional Radiology (CRR) were able to use the solution to drive their average wRVUs to nearly 80 at a time when the national benchmark was between 65 and 69. Even more impressive, the group’s breast imaging program was able to increase their daily average wRVUs by 55% (more info).

So what does the solution do?

On top of leveraging dictation and speech recognition, MMR provides templates that add a high level of structure for radiologists’ reporting process. Tailored to their needs, each report is completed the same way and contains the information required by the referring physician. By making reporting a repetitious, process-driven task, radiologists can continually increase their daily throughput.

A highly intuitive solution, MMR drives productivity further by allowing for sections of reports to be filled automatically using quick text, so standard reports are completed in little time and then digitally signed and sent directly to a transcriptionist.

Well-regarded for its ease-of-use, the solution allows the user to quickly choose their preferred method of speech recognition solution via dropdown. When using a speech recognition module in conjunction with MMR, the radiologist can choose between multiple signing workflows, including self-edit, deferred self-edit, or send to the typist.

To learn about other solutions that can improve your day-to-day operations, I recommend the free ebook Five Tools to Drive the Success of Your Radiology Practice.

Written by atkinsonintelerad

January 9, 2015 at 2:06 pm

Driving Imaging Enterprises’ Performance and Quality

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By Paul Atkinson, Marketing Community Manager, Intelerad

With RSNA taking place in the first week of December, autumn is always a busy time of year at Intelerad. This year was no exception as the event was preceded by a number of new product announcements, the launch of our new website, and, of course, tying up all the loose ends prior to our arrival in Chicago.

From start to finish, the show was a success. On top of providing us the opportunity to meet with clients and prospects, and demonstrate our products’ capabilities, the show provides a unique opportunity to take in presentations from industry leaders and meet with people from across the industry to get their perspectives.shutterstock_86074972

Of course, one of the reoccurring themes at RSNA was the market transition to a value-based model and how it will affect radiologists, who will be expected to shift their focus from  reading volume to the overall patient experience they provide. As a solution provider, this means providing solutions that increase radiologists’ productivity levels, as well as the quality of their reads.

An example of this is the Performance and Quality Suite that we introduced in October. The suite groups together a number of new solutions, including:

  • Our integrated peer review module, which allows radiologists to easily fulfill their quotas by enabling them to conduct reviews directly in InteleViewer, as opposed to logging into a different program.
  • An Image Quality Review module that allows radiologists to provide feedback to technologists regarding the quality of images produced.
  • A Resident Over-Reads module that provides a specially-designed workflow for radiologists in training.
  • A Critical Results Management module that allows radiologists to track their most important cases.

The suite also includes Intelerad Analytics™, which provides real-time metrics sourced directly from your PACS, so that enterprises can accurately assess their operations and institute a culture of continual improvement.

While the transition to value-based imaging will come with a number of challenges, we look forward to continually assessing our clients’ needs and developing solutions that will help their enterprises overcome hurdles and achieve their goals.

 

Written by atkinsonintelerad

December 12, 2014 at 2:41 pm

Progressive Radiology using Intelerad solutions to expand into Illinois

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 by Paul Atkinson, Marketing Community Manager, Intelerad

Congratulations to Progressive Radiology on the recent acquisition of five imaging centers in the Chicago area. An Intelerad customer since 2009, the newly-acquired centers will focus on providing MRI services, increasing the total number of MRI procedures they perform by 17%.bonhomme

The largest radiologist-owned and operated medical imaging practice in the Maryland and Washington D.C. area, Progressive is built upon a principle of providing accurate, precise results on which patients and referring physicians can depend. With this new acquisition, Progressive’s operation now includes 15 centers and 19 board-certified radiologists.

Like their Maryland and D.C.-based imaging centers, Progressive’s Illinois-based centers we will be using IntelePACS® as their technological backbone. Designed to facilitate enterprise-wide viewing, the solution enables Progressive to maintain a central archive in Maryland, where images are routed and stored, while their Chicago-based radiologists are using InteleViewer™ for reading and reporting on studies.

According to Dominic Mezzanotte, Progressive’s Director of Information Systems, deploying Intelerad’s solutions to the new centers went smoothly, and the new radiologists are quite happy with the transition to InteleViewer.

“Transitioning these five new imaging centers to IntelePACS has been almost seamless,” said Mr. Mezzanotte. “Thanks to the solution’s ease of use, we haven’t missed a beat. Our radiologists up to speed only required a couple of hours’ training, and since that time have really embraced the solution. In fact, they love it.”

A case study on Progressive Radiology, and their use of Intelerad solutions, can be found here.

If you’re interested in learning more about our enterprise viewing offerings, or would like to book a demo with us at RSNA 2014, please visit rsna.intelerad.com.

 

– Paul

Written by atkinsonintelerad

November 6, 2014 at 3:30 pm

Intelerad supporting VM Medical’s 20th Anniversary Breast Cancer Conference

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By Paul Atkinson, Marketing Community Manager, Intelerad

Intelerad is proud to support VM Medical’s 20th Anniversary Breast Cancer Conference, which will be taking place on October 23-24 at the Ritz Carlton in Montreal. The theme of this year’s event is progress in prevention, detection, management and survivorship and features an impressive list of speakers.

Those attending VM Medical’s half-day symposium will have the chance to hear from surgeons, gynecologists, oncologists, family physicians, pathologists, radiologists, residents, nurses, technologists and allied healthcare givers. Patients will also have a unique opportunity to review the relative merits of the latest modalities and strategies that are contributing to the progress in breast cancer prevention, detection, management and survivorship.shutterstock_60573367

As stated on VM Medical’s website, the number of breast cancer cases has increased by more than 50% over the past three decades. Thankfully, during this same time period, the disease’s mortality rate has dropped to its lowest level. This is in part due to the focus of multidisciplinary teams of breast experts integrating new strategies regarding risk assessment, fitness, screening, imaging and tissue harvesting, to promote prevention and earlier detection.

At the same time, the introduction of genomic testing, improved treatment protocols, new hormonal and targeted agents, local and intra-operative radiotherapy and immediate reconstruction following mastectomy have favorably impacted on both quality of life and survivorship.

More information regarding VM Medical’s 20th Anniversary Breast Cancer Conference can be found here.

For more information regarding Intelerad’s Breast Imaging module, which features full support for tomosynthesis direct from the radiologist’s primary workstation, can be found here.

Written by atkinsonintelerad

October 17, 2014 at 10:56 am

Introducing Intelerad’s New Assignment Engine Module

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by Helene Gey, Vice-President of Marketing, Intelerad

Today at Intelerad, we’re excited to introduce our new Assignment Engine module. Designed by our Clinical Decision Support group, the Assignment Engine brings automation to two complex tasks – case assignment and worklist prioritization.

To optimize efficiency and radiologist utilization, Intelerad’s Assignment Engine automatically adds pending cases to radiologists’ worklists using a number of real-time variables that are set by the enterprise, including reader availability, subspecialty, workload, location, the relative amount of time and effort required to read the exam, and more. In doing so, the module raises patient care levels by distributing exams to the most qualified radiologist.Are-You-In_web

For radiologists, the module provides automated worklist prioritization to eliminate the time they need between cases to evaluate their caseload and determine which case should be read next.

Ideal for large hospitals, multi-facility imaging providers and teleradiology enterprises, the Assignment Engine’s automated functionality creates balanced caseloads across the enterprise, which drives productivity, provides insight into staffing needs and helps imaging enterprises meet service-level agreements and internal benchmarks for key metrics.

For more information, you can access the press release on our website, or visit our RSNA microsite, where you can also book demos for those attending the conference.

-Helene

Written by helenegey

October 8, 2014 at 10:09 am

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