by Helene Gey, Vice-President of Marketing, Intelerad
Since Sunday morning when we first opened our booth, there has been a non-stop stream of visitors interested in learning more about our solutions. From answering questions on the spot, to providing demos of our solutions’ capabilities, we’ve kept quite busy, which is something we are thankful for.
Prior to this year’s RSNA, we released a handful of solutions that revolve mainly around three trends: leveraging data to drive performance; workflow automation; and self-service and universal access.
In terms of leveraging data, we launched two analytics tools (Intelerad Analytics and Intelerad Patterns), that will provide a way for organizations to continually improve the way they operate and enhance relationships with their referrer base. In a competitive marketplace, these tools will drive performance and bring further success by allowing radiology groups and departments to accomplish more in a day.
For workflow automation, we enhanced the Image Fusion module in IntelePACS 4.8.1, and have updated our Multi-Method Reporting module to ensure that radiologists are reporting with a preferential workflow, with the ability to leverage voice recognition or InteleDictation, to maximize their productivity. In addition, this latest version of IntelePACS provides further value across an extended imaging chain through the solution’s Technologist Tools in IntelePACS 4.8.1, which gives them a proper worklist, patient alerts so they know when a patient has arrived and can assign them a room, and a notes function to increase communication with radiologists.
Meanwhile, for front office staff, we have updated InteleRIS with a Mammo Reporting Module to drive their productivity. In the New Year, we will take this a step further by adding a Scheduling Portal to InteleRIS that will enable self-service for patients and referring physicians. We provided demos of the Scheduling Portal this past week in an effort to gather feedback, and were quite happy with the positive response we received.
As I sign off, I’d like to say thank you to everyone who took the time to visit the Intelerad booth at RSNA. We greatly enjoyed having the opportunity to speaking with you and look forward to further conversations with you all after we return home.
by Helene Gey, Vice-President of Marketing, Intelerad
It’s been an eventful autumn at Intelerad®, from the announcement of new customers, such as Radisphere and U.S. Veterans Affairs National Teleradiology Program, to the launch of new solutions and key updates to our RIS and PACS. With RSNA now just days away, we’re eager to arrive in Chicago to meet with existing and prospective customers to demonstrate the value of our offerings.
For this year’s event, Intelerad will be located at booth 2165 in Hall A of the event center’s South Building. As you may have seen on our RSNA microsite, we have a completely redesigned booth. As in past years, this year we will be providing demos on all of our existing solutions, and providing previews of those that we announced this past fall. This includes:
- Intelerad Analytics™, which helps optimize performance across the organization by providing comprehensive, real-time metrics to business managers, chief radiologists and operational support staff, to ensure compliance with SLAs and that your organization’s resources are fully leveraged.
- IntelePACS® 481, which offers enhanced Image Fusion capabilities, an updated Multi-Method Reporting™ module, and new Technologist tools.
- InteleConnect® Patterns, which provides radiology organizations with geographic, behavioral and acquisition data from their InteleConnect® Referring Physicians Portal.
- InteleRIS™ 8.224, which features a new optional Mammo Reporting Module, enhanced scheduling, a complete-and-hold function for technologists, patient-signed outside prior requests, and the ability to import PDF reports from outside systems via HL7. Intelerad will also preview the Scheduling Portal for Patients and Referring Physicians, which will be available in future versions of InteleRIS.
If you’re interested in booking a demo of one of our solutions at RSNA 2013, please visit our RSNA 2013 microsite or stop by at the show.
As with past years, we’re looking forward to using our time at RSNA as an opportunity to meet with our customers to discuss how they’re using our solutions and take in any feedback that they may have to offer. To show our gratitude as their solution provider, this year we’ll be hosting a private customer night at the Art Institute of Chicago. A fantastic venue, the setting will provide our customers with the chance to interact in a social environment and take in the museum’s impressionism gallery, which is quite impressive.
Last, but not least, at the customer night, we will have the editorial staff from Radiology Business Journal on-hand to announce the Radiology 100, which recognizes the 100 largest private practices in the nation. In past years, we’ve had a number of customers who have been named to this list, and we anticipate that this will be the case this year as well.
As I sign off, I’d like to wish you safe travels to and from Chicago, and a great show.
by Rick Rubin, Chief Engineering Officer, Intelerad
In the radiology industry, the ability to gather and analyze business-related data can be a distinct competitive advantage. To help our customers outperform the competition, this month we released two analytics solutions: Intelerad Analytics™, which provides practices with actionable insight regarding their overall performance; and InteleConnect® Patterns, which provides a deeper understanding of their base of referring physicians.
Intelerad Analytics provides comprehensive, real-time data that is compiled into role-based dashboards and reports for business managers, chief radiologists and support staff. By presenting tailored information this way, we save customers time by eliminating the need to manually crunch volumes of data.
With the data in-hand, it can be analyzed and actions can be made to continually refine and improve, which can be tremendously beneficial to organizations. Not only does improved operational efficiency positively affect a practice’s bottom line, doing so while simultaneously increasing your quality of service will raise customer satisfaction, which leads to improved retention rates and attracts new business.
The other analytics solution that we released this month is InteleConnect Patterns. Built directly into the InteleConnect Referring Physicians Portal, it provides key insight that allows practices to better understand their referrer base. Through this information, practices can develop strategies to promote further engagement and grow their business.
With real-time geographic, acquisition and behavioral data sourced directly from the Portal, InteleConnect Patterns allows users to better understand where referrers come from and how they access and leverage the portal. It also provides information about how the portal is accessed in terms of desktop vs. mobile platform. This data is laid out clearly in dashboards and reports, and can also be set-up to monitor changes in traffic patterns or other statistics.
We understand the importance of referring physicians’ engagement and believe that InteleConnect Patterns will play a key role in enhancing the way radiology practices engage with their referrers.
If you’d like to learn more about Intelerad Analytics and InteleConnect Patterns, or book a demo at RSNA 2013 to see first-hand how these solutions work, please visit our RSNA microsite.
by Todd Davis, Chief Clinical Systems Officer, Intelerad
As the Intelerad Chief Clinical Systems Officer responsible for the InteleRIS Solution’s R&D, I wanted to share some thoughts and insights following our recent version 8.224 announcement.
Across InteleRIS releases, our goal is always to provide a solution that truly increases the productivity of all your staff. As we conducted our research into what we could add for this version, we spoke to numerous customers, whose thoughts and insight lead us to focus on adding four key items: enhanced scheduling features, a complete-and-hold function for technologists, patient-signed outside prior requests, and the ability to import PDF reports from outside systems using HL7 protocols.
While these four new features add great value, the item that we are most excited about in this release is undoubtedly the mammo reporting module. The concept for this module came about as we looked at ways of enhancing the productivity of staff in clinics that perform breast imaging procedures.
Whereas a lot of health organizations rely on third-party systems to gain the features and functionality found in this module, we felt that direct integration into the RIS was the best option as it would eliminate the challenges that come with using an external product, including the need to build a data interface, higher training and support costs, and lower data quality. The mammo module includes BI-RADS and patient history worksheets, fully customizable letter templates, and extensive query capabilities to ensure that no patient falls through the cracks. It also will allow you to run the reports you need to maintain your MQSA certification.
As happy as we are with this latest release, we are pretty excited for a feature that will be available in future versions of InteleRIS early in the new year. We are planning on adding a Scheduling Portal for Patients and Referring Physicians to InteleRIS. This feature will expand the capabilities of radiology information systems by providing self-service scheduling, saving hours upon hours for staff that are responsible for booking appointments and allowing patients to schedule exams at their convenience.
The Scheduling Portal will be showcased at RSNA. If you would like to learn more, please book a demo with us. This can be done via our RSNA microsite. We will be updating this site regularly in the coming weeks, so be sure to stop by often for Intelerad-related news and information leading up to and throughout the course of RSNA.
by Paul Atkinson, Marketing Community Manager, Intelerad
At Intelerad, one of our main goals is to provide radiologists with the best possible user experience. For that reason, we launched RadVoice, a customer community site dedicated to the radiologists who use our solutions.
Upcoming Webinar for Customers
Next month, we will be hosting a 30-minute webinar entitled InteleViewer™ Efficiency to maximize your capabilities with our solutions. This complimentary webinar will cover how to modify user preferences and rearrange the layout; manage your worklist; demystify MPR/MIP; measurements and key images; and more.
- Webinar: InteleViewer Efficiency
- Presenters: Intelerad Product Specialists
- Date: Wednesday, November 20
- Time: 12:30 p.m. EST
New Tips and Tricks Videos
This month, we also added 11 videos based on two of our latest product releases: IntelePACS 4.7.1 and Image Fusion 3.1.1. The videos are designed to show radiologists some simple, yet powerful features that can help increase your productivity and make you more comfortable using our solutions so they can be leveraged to their fullest potential.
If you haven’t yet joined RadVoice, I’d like to invite you to join our community. Not only will it provide you with access to the videos listed above, it also gives you access to subspecialty news, premium content from JACR, and a community blog. If you’re interested in contributing to the site – by submitting a tip or trick, or blog post – please feel free to contact us.
By Paul Atkinson, Marketing Community Manager
Over the past few months, I’ve had the benefit of sitting down with customers to learn more about how they’re leveraging Intelerad solutions. Each conversation is fascinating in its own way, as radiologists work in unique environments and use certain features and/or functionality in different ways to improve the way they operate.
One of the radiologists who I have been fortunate enough to meet recently was Dr. Stephen Poole, who works for Jefferson Radiology and is the head of pediatric imaging at Connecticut Children’s Medical Center (CCMC). Serving patients across Connecticut and Massachussetts, CCMC use InteleOne® as a unified diagnostic platform that provides instant sub-specialty consultation, seamless access to priors and improves collaboration.
One of the reasons CCMC deployed InteleOne was similar to what other customers have told me in the past – they needed a solution that would bring all of the information stored in multiple PACS into a single interface. This avoids radiologists having to open and close the various PACS that a hospital or enterprise might have in play which provides a smoother workflow so an individual can accomplish more in a day.
Having this unified access also enables the radiologists at CCMC to provide better patient care. The hospital also has a number of patients that are transferred from outside hospitals and may have prior relevant studies that the referring clinician may not know about. In the past, the medical imaging department had a process in place where they’d have to conduct searches to gather relevant studies. Today, InteleOne provides them rapid access to relevant prior information so they can give a better interpretation.
On top of that, InteleOne allows the radiology team at CCMC enables them to read pediatric studies that are done at community hospitals and allows them easily transfer studies when further sub-specialty interpretation is required.
If you would like to learn more about how CCMC is using InteleOne, I encourage you to review this case study, which includes a video interview with Dr. Poole. If you have any questions about InteleOne, feel free to leave them below.
by Paul Atkinson, Marketing Community Manager, Intelerad
This past month, we hosted a free webinar entitled How to Adapt to a Value-Based Radiology Model and Grow Your Business. The webinar was quite interesting, as Dr. Chad Calendine, Chief Medical Officer of Optimal Radiology Partners, and Dr. James C. King, President of Phydata, discussed how their successful sub-specialty reading business operates and how they’ve achieved the following:
- 30% reduction in turnaround time
- 18% increase in overall efficiency
- High-quality service provided regardless of geography
Improving on these key performance indicators has helped Optimal grow their business, which today reads more than two million studies per year.
The webinar also featured an introduction from Curtis Kauffman-Pickelle, President and CEO of ImagingBiz, who provided an overview of the threats currently facing the radiology industry, as well as some insight regarding business strategies to ensure the success of radiology practices.
In case you missed the webinar, it is being hosted online here. Enjoy!